Shipping policy

Ellevaux Shipping Policy

Thank you for shopping with Ellevaux! Here is everything you need to know about how we ship your orders.

Shipping Times & Costs

We process all orders within [1–3] business days. We do not ship on weekends or holidays.

• Standard Shipping: [5–10] business days — $

• Express Shipping: [3–7] business days — $

Please note: Delivery times are estimates and may take a little longer during busy holiday seasons.

Tracking Your Order

As soon as your order ships, we will send you an email with a tracking number so you can follow its journey.

International Shipping

[Keep or delete this section] We ship to select countries outside the US. International orders usually arrive in [7–21] business days. Customers are responsible for any local customs fees or taxes.

Wrong Address & Missing Packages

• Check your address: Please make sure your shipping info is correct at checkout. We cannot change it once the order has shipped, and we are not responsible for packages sent to the wrong address.

• Lost or damaged packages: If your tracking says "delivered" but you can't find it, or if your items arrive damaged, please email us within [7] days so we can help.

Need Help?

Have a question about your delivery? Contact us